Rights and Obligations

Your rights

▪  To receive the Scheme Information Document, Key Information Memorandum, Statement of Additional Information and the Riskometer before you invest.

▪  To be told the commission we receive on the scheme recommended and on the competing schemes.

▪  To have your risk profile recorded before any scheme is recommended to you.

▪  To receive an account statement and a Consolidated Account Statement from the Registrar and Transfer Agent directly.

▪  To register or change a nominee, and to be told of your right to opt out of nomination.

▪  To have your complaint acknowledged within 3 working days and resolved within 15 working days.

▪  To escalate an unresolved complaint to the Asset Management Company, to SEBI SCORES and to SMART ODR.

▪  To ask for a summary of your personal data, to have it corrected, and to have it erased where the law permits.

▪  To withdraw your consent to the processing of your personal data.

▪  To redeem your investment as permitted under the scheme documents, subject to exit load and applicable cut-off timings.

Your obligations

▪  To complete KYC and to keep it current.

▪  To give accurate and complete information, and to update us when your details change.

▪  To read the scheme documents and the Riskometer before you invest.

▪  To complete the risk profiling questionnaire yourself and to review it once a year.

▪  To invest only through banking channels in favour of the Asset Management Company, and never in cash.

▪  To register your own mobile number, email address and bank account in every folio.

▪  To check the Consolidated Account Statement every month and to report an error without delay.

▪  To keep your PAN, one-time password, folio number, net-banking password and M-PIN to yourself, and to share them with no one, including our staff.

▪  To satisfy yourself about the suitability of a scheme before investing, and to take independent professional advice where you consider it necessary.